NIVOCASE is a German brand of protective and customisable cases for supported Apple iPhone and Samsung Galaxy models.
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Step by step
A concise sequence from choosing an offer to checking its conditions.
Find the exact phone name in device settings or on the box, including Plus, Pro, Pro Max, FE or Ultra.
Open that NIVOCASE model page and compare NIVOpure, NIVOcore, NIVOmax and NIVOflip by thickness, lips, corners, grip and drop test.
Choose the required magnetic compatibility and confirm that it exists for the exact phone and case-range combination.
For a custom design, upload an image or add text and inspect the preview, crop and placement around the camera carefully.
For the welcome discount, subscribe to the newsletter, confirm the email address and wait for the code.
Add the case to the cart, apply the received code and continue only after the final total decreases.
Choose standard or tracked delivery and recheck the recipient address.
NIVOCASE ships to Germany, Austria, Switzerland and Luxembourg. Standard orders use Deutsche Post without full tracking; a separately priced DHL option provides a tracking number in the shipment confirmation.
A consumer can request return through the account button or a clear message to support; the store explicitly extends this option to personalised products. The customer pays return shipping, and reimbursement may wait for the item or proof of dispatch.
Before the paid-order confirmation, the store shows an order summary and allows corrections. Use it to verify phone model, protection range, magnetic option, artwork, quantity, address, shipping and total.
The official help centre says products are individually produced after payment. Cancellation is possible only while an order is not yet ready to ship, so report a model or design error to support immediately.
A stated drop-test height describes testing of a case range but does not guarantee that a phone survives every fall. Surface, impact angle, device condition and correct case installation all affect the result.
A personalised case can be returned under the store policy, but printing still follows the approved preview. Use a sufficiently detailed image and check spelling, orientation, crop and element placement before submitting the order.
Support may need the order email and name; for transit damage, attach packaging and case photos, and for a rejected code, first check subscription confirmation and terms. For untracked delivery, also check the mailbox and whether another resident accepted it.
Choose the exact phone model first. Standard, Plus, Pro, Pro Max, FE and Ultra versions of one generation differ in dimensions, buttons and camera layout, so a similar name does not guarantee compatibility.
The ranges serve different needs: NIVOpure favours a slim profile, NIVOcore reinforces impact zones, NIVOmax protects around the perimeter and NIVOflip covers the screen. Compare screen and camera lips, corners, grip and the stated drop test.
Magnetic compatibility and personalisation are not available for every model and range combination. Check the MagSafe option, exact base case, print area and preview; keep important image details clear of the camera and edges.
The store suits owners of supported iPhone and Samsung Galaxy models in Germany, Austria, Switzerland and Luxembourg who want a slim, reinforced, maximum-protection or folio case with optional custom design.
Offers last changed: July 14, 2026
Open device settings or the box and copy the complete name, including Plus, Pro, Pro Max, FE or Ultra. Select that model in the store and compare camera and button placement with the phone.
NIVOpure is slimmer, NIVOcore reinforces top and bottom, NIVOmax adds protection on every side, and NIVOflip covers the screen. Also compare lips, corners, grip and features for the exact model.
Yes. The help centre explicitly confirms returns for personalised products. Submit through the account or support, pay the return postage and retain proof of dispatch.
No. The magnetic option depends on the phone and selected range. Look for the dedicated MagSafe option or specification on the exact variant before adding it to the cart.
Choose tracked shipping to receive a DHL link in the dispatch email. Standard Deutsche Post costs less but may lack full tracking; the account also shows order status.
Enter a valid email on the newsletter page and confirm the subscription. After receiving the code, add an eligible case and verify that the total decreases; if rejected, check the terms and contact support.
