СДЭК

СДЭК

CDEK is a delivery service for documents and parcels across Russia and on international routes. A shipment can be created online or at a branch, delivered to a service point, locker or door and tracked by its waybill number.

Current СДЭК offers

Offers are ranked by benefit: fixed-amount savings from highest to lowest, then percentage discounts, followed by deals without a numeric saving.

20%
CODE

20% Off Large-Parcel Shipping with CDEK

Save 20% on shipping large parcels.

Valid until 15.09.2026

15%
CODE

15% Off a First CDEK Shipment for a New Customer

No dedicated official page confirms this promo code.

Conditions
  • Check new-customer status, route, service and the reduced final price before payment.
Recently ended offersThese offers have ended and cannot be used now.
  • 15% Off your first shipment for new users only

    Ended July 31, 2026

    Get 15% off your first shipment when you sign up! Ship packages, documents, and freight with our trusted partner and start enjoying the benefits right away

Step by step

How to use an offer

A concise sequence from choosing an offer to checking its conditions.

  1. 01

    Choose the origin, destination, delivery mode and parcel contents.

  2. 02

    Pack the contents, then measure the length, width, height and actual weight of the finished parcel.

  3. 03

    Calculate options on the CDEK site and compare price, planned transit time and service-point or courier convenience.

  4. 04

    Enter sender and recipient details accurately and verify the telephone number.

  5. 05

    If a promo-code field is available, enter the code before payment and confirm that the final price decreases.

  6. 06

    Hand the parcel to the selected service point or courier and retain the waybill and payment confirmation.

  7. 07

    Track the status; at delivery, inspect the packaging and contents before completing collection.

Before and after checkout

Delivery and fulfilment

The planned date is an estimate for the shipment's arrival. Track the actual waybill status. Changing the service point, date or address is not available for every order and can depend on the parcel's location.

Returns and cancellations

For damage or missing contents, inspect the shipment with the branch employee or courier and request a report before leaving. Keep the packaging, photographs, waybill, receipt and proof of value, then submit a claim through an official channel.

Payment options

Before paying, check the final service, declared value, insurance, packaging and additional charges. The preliminary calculator does not replace the price after acceptance and measurement.

Important conditions

CDEK may confirm dimensions and weight during acceptance. Pricing uses the greater of physical or volumetric weight, so inaccurate inputs can make the waybill price differ from the initial estimate.

Not every item is accepted for transport. Before paying, check restrictions for dangerous substances, aerosols, weapons, valuables, perishables and international shipments; rules depend on route and contents.

A promo code may depend on new-customer status, route, booking channel and selected service. The discount is confirmed only when the final price changes before payment.

Customer support

When contacting support, prepare the waybill number, sender or recipient telephone, current status and a concise description. For damage, attach the report, photographs of packaging and contents and proof of value.

When this page is useful

Before visiting a branch, measure the packed shipment and enter its actual weight. The calculator compares route, dimensions, weight and delivery mode; the final price may change after the parcel is measured again.

Compare service-point, door and locker delivery. A cheaper mode is useful only when the location suits the recipient, the parcel fits its limits and the stated transit time meets the need.

Keep the waybill number and monitor status changes. For eligible shipments, the service point, date or address can be changed through tracking or the app; availability depends on the current status and delivery mode.

The service suits private senders, online-order recipients and businesses needing multiple delivery modes and tracking. Check restrictions and extra requirements before sending dangerous, perishable, fragile or international contents.

Offers at a glance

Offers last changed: September 2, 2026

2
Available now
2
Promo codes
0
Without a code
1
In recent history

Frequently asked questions

Why did the CDEK delivery price change after acceptance?

The branch measures the parcel and weight again. Pricing uses the greater of physical and volumetric weight, so inaccurate dimensions, extra packaging or services can change the total.

Can I change a CDEK service point or delivery address?

For some shipments, yes. Open tracking or delivery conditions; available changes depend on the delivery mode and current parcel status.

Can I collect a CDEK parcel without a passport?

Yes, when CDEK ID was activated in advance: collection uses an SMS code. The prescribed identity-verification process is required for initial activation.

What should I do if a CDEK parcel is damaged?

Inspect it with the employee or courier and record the damage in a report and photographs before completing collection. Keep the packaging, waybill, receipt and proof of value for the claim.

Can I return an online order through CDEK?

Agree the return with the retailer first. Shipping through CDEK is possible when the store accepts that method and provides the address, recipient and required documents.

Why might a CDEK promo code fail?

Check new-customer status, route, selected service and booking channel. Do not pay if the final price does not show the expected discount.

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