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Курорт Красная Поляна
Krasnaya Polyana Resort is a mountain destination in Sochi with hotels and apartments at Polyana 540 and Polyana 960, cable cars, ski infrastructure and year-round activities.
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Step by step
How to use an offer
A concise sequence from choosing an offer to checking its conditions.
- 01
Choose the trip purpose: accommodation, skiing, sightseeing cable cars or an activity package.
- 02
Enter dates, guest count and children's ages, then compare options at Polyana 540 and Polyana 960.
- 03
Open each rate's inclusions and separately check meals, travel between levels, parking, spa access, tickets and other services.
- 04
Review the prepayment, change and cancellation rules for the exact rate and confirm lift and activity availability for the trip dates.
- 05
If the booking form provides a promo-code field, enter the code and confirm that the total decreases without removing required services.
- 06
Enter guest details without abbreviations, verify the phone number and email, then recheck dates, property, room category and total.
- 07
After payment, retain the confirmation, check the order in the account and reconfirm lift operation and access rules for the required level before travel.
Before and after checkout
Returns and cancellations
Accommodation cancellation and lift-ticket or ski-pass refunds follow different rules. For a hotel, use the selected rate and cancellation time; for lifts, check ticket type, activation and the reason it could not be used. Do not assume that any bad weather automatically results in a full refund.
Payment options
Prepayment depends on the rate. Early booking requires full payment, while other options may use a different guarantee. Treat the booking as complete only after receiving confirmation with the property, dates, guests, rate and paid amount.
Important conditions
The official early-booking rate calculates the discount from the lead time and requires full prepayment. The benefit and cancellation rule must be visible in the selected option before payment; a third-party promise of a fixed percentage or code does not replace the resort's calculation.
Visiting the protected natural area above Polyana 960 may require a Sochi National Park permit. It is separate from a resort ticket, so check its issue procedure independently, especially for concession categories and eco-trail visits.
Loyalty points are earned and redeemed differently depending on status and purchase type. Special rates and promotions may exclude earning or spending points, so do not add assumed cashback to a discount in advance.
Customer support
In a support request, provide the booking or ticket number, dates, property, guests and exact issue. For a change or refund, retain the original rate terms, payment confirmation and support response; full bank-card details are unnecessary.
When this page is useful
Accommodation level affects the daily route. Polyana 540 is closer to the central square and transport, while Polyana 960 requires accounting for travel between levels and cable-car operation. Compare not only the room but also the location of the services you need.
The same hotel may offer room-only, breakfast and package rates. Travel between resort levels, parking, spa access, sightseeing lift tickets and activities are not included in every option, so compare the final package rather than only the nightly price.
Slope, lift and activity availability depends on season, weather and maintenance. Before paying, compare the stay dates with the current operating map; a hotel's facilities list does not guarantee that every mountain activity is available on the selected day.
The resort suits ski trips, family holidays, short breaks and summer mountain travel. Choose the main priority first: proximity to slopes, a quiet stay, children's facilities, spa access or a busy activity programme call for different hotels and rates.
Offers at a glance
Offers last changed: August 22, 2026
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- Available now
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- Promo codes
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- Without a code
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Frequently asked questions
What is the difference between Polyana 540 and Polyana 960?
They are separate levels of Krasnaya Polyana Resort with their own hotels and services. Compare the location of required facilities and travel between levels during your trip hours.
What is included with a Krasnaya Polyana Resort stay?
Inclusions depend on the hotel and rate. Krasnaya Polyana Resort lists meals, travel between levels, parking, spa and activities for the selected option; check every item before payment.
How does Krasnaya Polyana Resort early booking work?
The discount depends on how far in advance the stay is booked. The rate requires full prepayment; verify the total and cancellation rule in the exact booking.
How do I verify a Krasnaya Polyana Resort promo code?
Enter it only in the designated field and compare the total for identical order contents. If the amount does not decrease or the rate changes, the discount is not confirmed.
Can I cancel a Krasnaya Polyana Resort booking?
Yes, but deductions depend on the selected rate and cancellation time. Lift tickets and ski passes have separate rules, so hotel terms do not apply to them.
Is a separate permit required above Polyana 960?
For the protected area above Polyana 960, Krasnaya Polyana Resort advises obtaining a Sochi National Park permit. Check it separately from the cable-car ticket.
