20%
CODE
20% Off at L
20%
Valid until 30.09.2026
L'OCCITANE
L'OCCITANE is an online store for face, body, hand and hair care, fragrances, home scents, travel sizes and gift sets. Products can be selected by category, collection, purpose, format and set contents.
Current L'OCCITANE offers
Offers are ranked by benefit: fixed-amount savings from highest to lowest, then percentage discounts, followed by deals without a numeric saving.
10%
CODE
10% off an eligible first L'OCCITANE order
For a new customer
Conditions
- minimum spend and excluded products are checked at checkout.
Valid until 31.12.2026
Recently ended offersThese offers have ended and cannot be used now.
20% off eligible L'OCCITANE products
Ended August 31, 2026Apply the promo code in the cart to products included in the offer
Step by step
How to use an offer
A concise sequence from choosing an offer to checking its conditions.
- 01
Choose the relevant category, collection or gift set and open the page for the specific product.
- 02
Check its purpose, volume, directions, ingredients or the complete list of products included in a set.
- 03
Add eligible items to the cart and recheck quantities, sizes, gift packaging and the product subtotal.
- 04
During cart checkout, locate the promo-code field, enter one code and apply it.
- 05
Confirm that the saving appears before payment; if the total does not change, review the minimum order, special prices, certificates, sets and other exclusions.
- 06
Choose an available delivery and payment method for the address; assess any free-delivery threshold using the total after all discounts.
- 07
After confirmation, follow the order in the account and inspect packaging, quantities and product condition when it arrives.
Before and after checkout
Delivery and fulfilment
The store offers collection from a branded shop, courier delivery and pickup points where available. Cost, timing and any free-delivery threshold depend on the address and are calculated after discounts. Confirm the final details in the cart because delivery estimates may increase during busy periods.
Returns and cancellations
Contact customer service and obtain instructions before returning anything. An unused product must retain its packaging and consumer properties, and cosmetics are subject to additional restrictions. For defects, damage, missing items or a wrong product, keep the packaging, purchase evidence and photographs.
Payment options
An online order can be paid by bank card or Russia's Faster Payments System when the option appears at checkout. Following cancellation, a refund is sent through the corresponding payment route and the actual posting time depends on the bank.
Important conditions
Official rules state that a promo code is entered in the cart during checkout. Before payment, rely on the actual reduction in the final total rather than merely possessing a code. One code may replace another promotion, while special-price items, certificates and selected sets may be excluded.
The store describes its birthday club benefit as a gift with a personal code redeemed in a branded store. This does not establish a universal percentage discount for every online order. Club benefits require registration and current contact details.
Customer support
For an online-order issue, prepare the order number, contact email, a description and photographs of the product and packaging. Order status is available in order history; if it does not update or an item is wrong, use the official feedback form or customer-service contact.
When this page is useful
Compare more than the collection name and fragrance. For care products, examine purpose, directions, volume and ingredients; for sets, check every included item and its size. This distinguishes full-size products from minis and shows the set's value before a discount.
The store suits buyers of beauty care, fragrance and ready-made gifts. For sensitive skin or a gift, check ingredients, volume, packaging and return restrictions in advance because opened cosmetics and products without their original condition may not be accepted.
Offers at a glance
Offers last changed: September 2, 2026
- 2
- Available now
- 2
- Promo codes
- 0
- Without a code
- 1
- In recent history
Frequently asked questions
Why did my L'OCCITANE promo code not apply in the cart?
Check the post-discount minimum, offer audience and exclusions. Special prices, gift certificates, sets and products in another promotion may be ineligible. Enter only one code and confirm that the total decreases before payment.
Does L'OCCITANE give 15% off every birthday order?
The official club page describes a gift and a personal code redeemed in a branded store, not a universal 15% discount on every online order. Eligibility depends on club status, registration, birth-date details and communication consent.
Why did free L'OCCITANE delivery disappear after a promo code?
The store calculates the free-delivery threshold from the total after discounts. If a code lowers the cart below that threshold, a delivery charge may return. Check the final result after entering the address and selecting a method.
Can I return unused L'OCCITANE cosmetics?
Eligibility depends on product condition and the restrictions applicable to fragrance and cosmetics. Do not open the packaging or use the product. Contact customer service with the order details and obtain individual instructions before sending it.
What should I do if my L'OCCITANE order is damaged, incomplete or wrong?
Inspect the order on arrival, retain the packaging and take photographs. Record the issue with the courier where possible, then send customer service the order number, description and evidence. Do not use the disputed product before receiving a response.
How should I compare L'OCCITANE gift sets?
Open each set's contents and compare the number, volume and format of every product. Minis and travel sizes are not full-size items. Then compare the set price with the separately sold products you need and check whether the bundle accepts a promo code.
