NAOS

NAOS

NAOS is the official online store for BIODERMA, Institut Esthederm and Etat Pur face, body, hair and scalp care.

Current NAOS offers

Offers are ranked by benefit: fixed-amount savings from highest to lowest, then percentage discounts, followed by deals without a numeric saving.

15%
DEAL

15% off a first NAOS purchase after subscribing

Eligible items and combination with other promotions are governed by the terms received after subscribing

Conditions
  • the saving must appear before the order is submitted.

Valid until 31.12.2026

Recently ended offersThese offers have ended and cannot be used now.

No recently ended offers are shown for this store yet.

Step by step

How to use an offer

A concise sequence from choosing an offer to checking its conditions.

  1. 01

    Identify the body area, skin condition and care need; seek professional advice first when symptoms require medical assessment.

  2. 02

    Compare products by purpose, ingredients, volume, application method and restrictions, and introduce a new active gradually.

  3. 03

    Add suitable products to the basket and check quantities, sets, gifts and each item's final price.

  4. 04

    Sign in or register because the official store requires an account to complete an order.

  5. 05

    When using an offer or subscription saving, complete its condition and confirm that the benefit appears in the final total before submitting.

  6. 06

    Choose delivery and payment available for the address; verify the cost, receipt method and contact details.

  7. 07

    On receipt inspect the contents, packaging, safety elements and volume before opening; document damage or missing items immediately.

Before and after checkout

Delivery and fulfilment

NAOS delivers within Russia through courier and postal services and collection points. Available methods, price, holding period and payment on receipt depend on the address and service. Inspect contents and external condition at receipt; partial acceptance may be unavailable.

Returns and cancellations

An order can be cancelled through support before receipt. Damage, missing or extra items found at handover should be documented immediately; a partial courier return may be unavailable. For a latent manufacturing defect, the store requests a claim form, complete contents and proof of purchase.

Payment options

The website supports bank-card and Faster Payments System payment, while some delivery methods allow cash or card on receipt. Split payment may also be offered. Verify the total, delivery charge and saving before confirmation because the actual options depend on the order and address.

Important conditions

NAOS promotions may be limited to a selected brand, range, item or set and normally do not combine with one another. Free delivery and the online-payment saving are described separately. Treat an offer as applied only after the basket total changes or the gift appears.

Introduce acids, retinoids and other active products one at a time and patch-test first. Do not transfer one product's guidance to another merely because they share a brand or range; follow the exact product directions and check the full routine for compatibility.

Customer support

For order, delivery or return questions, prepare the order number, contact details and photographs of the packaging and item. For ingredients and application, use the exact product page; stop use after an adverse reaction and seek medical advice when needed.

When this page is useful

Start with the care need and formula tolerance rather than the saving. Compare purpose, active ingredients, volume, application method and frequency. Products from one range are not automatically all required, and a set is useful only when every included product suits the routine.

The catalogue covers daily cosmetic care for sensitive, dry, oily, blemish-prone and pigmentation-prone skin. Product descriptions help comparison but do not replace diagnosis or treatment; persistent inflammation, severe itching, pain or deterioration requires medical advice.

Offers at a glance

Offers last changed: August 21, 2026

1
Available now
0
Promo codes
1
Without a code
0
In recent history

Frequently asked questions

How do the brands sold by NAOS differ?

BIODERMA, Institut Esthederm and Etat Pur have different ranges and care approaches. Compare the exact product's purpose, active ingredients, texture, volume and application rather than only the brand.

How should I choose a NAOS product for sensitive skin?

Start with the current concern and a simple formula, follow the directions and patch-test a small amount. Introduce one new product at a time so any reaction can be identified.

Why did a NAOS saving not appear in the basket?

Check the participating brand, range and item and whether the subscription or other offer condition was completed. Promotions normally do not combine. Do not submit the order until the final price or gift is displayed correctly.

Where does NAOS deliver and can I pay on receipt?

Delivery is available within Russia. The method and payment-on-receipt option depend on the address and service. Review the available choices, price and holding period during checkout.

What should I do if a NAOS order is damaged or incorrect?

Inspect the parcel at receipt and document damage, missing or extra items immediately. Contact support and retain packaging, complete contents and proof of purchase; a latent defect requires a separate claim.

Can cosmetics from NAOS replace a dermatologist consultation?

No. The catalogue supports cosmetic-care selection but does not diagnose or prescribe treatment. Persistent or severe symptoms, pain, marked itching or deterioration require medical assessment.

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