20%
CODE
20% off a first psychologist session at Alter
For new clients and an eligible first session
Conditions
- the professional, format and final total must meet the checkout conditions.
Valid until 31.12.2026
Alter
Alter is an online psychologist-matching service for individual, couples and family work. A client can complete a questionnaire, browse specialist profiles or request manual matching from support, then attend online or in person when the selected professional offers a suitable local appointment.
Current Alter offers
Offers are ranked by benefit: fixed-amount savings from highest to lowest, then percentage discounts, followed by deals without a numeric saving.
Recently ended offersThese offers have ended and cannot be used now.
No recently ended offers are shown for this store yet.
Step by step
How to use an offer
A concise sequence from choosing an offer to checking its conditions.
- 01
Define the main concern, choose an individual, couples or family consultation and decide whether online or in-person work is suitable.
- 02
Complete the Alter questionnaire or open the specialist catalogue with the relevant filters.
- 03
Compare suggested psychologists by education, areas of work, therapeutic approach, format, price and available time.
- 04
Open the selected specialist's profile and check whether the first appointment meets the offer conditions.
- 05
During booking, apply the promo code and confirm that the first-session total decreases before payment.
- 06
Prepare a quiet setting or the route to the office and note the questions you want to discuss at the first meeting.
- 07
After the session, assess the working relationship, clarity of the shared goal and next step; request another match if the relationship does not feel suitable.
Before and after checkout
Delivery and fulfilment
For an online session, test the connection, camera and microphone and arrange a private setting without interruptions. For an in-person meeting, confirm the address, entrance and travel time. Format alone does not determine quality; the professional's approach, working relationship and client participation matter.
Returns and cancellations
The official rules allow a session to be rescheduled or cancelled at least 24 hours before it begins. Rescheduling is available through the booking-confirmation link or account, while cancellation goes through support. A later request may leave a prepaid appointment non-refundable.
Payment options
Price depends on the selected psychologist and is shown in the professional's profile. Questionnaire-based matching is free, while the completed consultation is paid. Before confirming the booking, check the per-session price, format, payment method and saving in the final total.
Important conditions
The promo code states a 20% saving on a first session. Before payment, check new-client status, the selected professional, consultation format and final total. Do not assume that the saving automatically extends to later sessions, a subscription, certificate or another consultation type.
The questionnaire and specialist screening narrow the choice but cannot guarantee personal fit or a therapy outcome. During the first meeting, discuss the concern, boundaries, working format and expectations; if the relationship does not work, the service allows another psychologist to be matched.
Customer support
Support can help with manual matching, booking, rescheduling, cancellation and technical issues. Provide the professional's name, session date and format, a description of the problem and payment confirmation without unnecessary personal or payment details.
When this page is useful
A saving is useful only after selecting an appropriate professional. First compare the concern, the psychologist's experience with similar topics, therapeutic approach, meeting format, price and availability; then check whether the offer covers the first booking with that specialist.
Before matching, decide who will attend, what you hope to change and whether online or in-person meetings are more practical. If the situation is acute and help is needed immediately, do not wait for a scheduled appointment: use an emergency service or crisis helpline.
Offers at a glance
Offers last changed: August 21, 2026
- 1
- Available now
- 1
- Promo codes
- 0
- Without a code
- 0
- In recent history
Frequently asked questions
How does Alter match a psychologist?
The questionnaire identifies the concern, preferred format and other parameters, after which the service presents professionals who work with those topics. Clients can also browse the catalogue or request manual matching from support.
What should I check before a first Alter session?
Review the professional's education, areas of work, method, format, price and availability. During the meeting, clarify how the psychologist understands the concern, how the work will be organised, which boundaries apply and how progress will be assessed.
What if the Alter psychologist is not a good fit?
A poor working relationship does not mean therapy as a whole is unsuitable. Identify what did not work and request another match; Alter states that it can manually suggest a different professional after several meetings.
How do I reschedule or cancel an Alter session?
Do so at least 24 hours before the start. Use the link in the booking SMS or email, or the account, to reschedule; contact support to cancel. Keep the change confirmation.
Why did my Alter promo code not apply?
Check the spelling, new-client status, selected professional, format and booking stage. The code applies to an eligible first session and may not cover later appointments or other products. Do not pay until the final total changes.
Is a scheduled Alter session suitable for an emergency?
No. If someone is in immediate danger, experiencing an acute crisis or thinking about suicide, they should not wait for a routine appointment. Contact a local emergency service or round-the-clock crisis line immediately.
