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AirAdvisor
AirAdvisor is a passenger-claim management service. It estimates possible eligibility and can pursue claims involving flight disruption, extra expenses and mishandled baggage.
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Step by step
How to use an offer
A concise sequence from choosing an offer to checking its conditions.
- 01
Preserve travel documents, airline notices, operating-flight details and every receipt related to the disruption.
- 02
Check route, operating carrier, problem type and the passenger-protection rules that may apply.
- 03
Compare a direct claim with AirAdvisor terms, including success fee, minimum charge, litigation stage and payout costs.
- 04
Enter route, flight and incident details in the official form for a preliminary assessment.
- 05
If proceeding, upload the required documents, read the agreement carefully and sign the authority or claim assignment.
- 06
Review the claim scope, expenses, every passenger's data and case status; forward new airline messages to the service.
- 07
After recovery, provide correct payout details and reconcile the amount, deducted fee, currency and bank costs.
Before and after checkout
Returns and cancellations
Before submission, check the right to withdraw and the consequences of ending an active case. To revoke authority, act in writing through the account or support and obtain closure confirmation before pursuing the claim elsewhere.
Payment options
No upfront payment is required: the fee is deducted only from a successful recovery. The official page lists 30% for standard non-court flight compensation, 40% for reimbursement and baggage with a minimum on small recoveries, and 50% for litigation. Passenger bank and currency costs can be deducted separately.
Important conditions
Compensation is not guaranteed. A claim may fail because of route, filing limit, operating carrier, disruption cause, extraordinary circumstances, insufficient evidence or lack of an applicable rule.
Submitting a case can include electronic signature of an authority or claim assignment. It authorises AirAdvisor to represent the passenger, and some authorities may require an original or notarised document.
Fees differ between a standard flight-disruption claim, reimbursement or baggage recovery and court enforcement. Verify the selected case type and current rate before signing.
Customer support
For support, provide case number, passenger, flight, route and travel date and attach the new airline message. Do not open a second claim for the same incident; update the existing case and retain copies of submissions.
When this page is useful
The free calculation is a preliminary estimate, not an airline or court decision. The result depends on route, operating carrier, disruption cause, duration and applicable law.
Before assigning a case, compare a direct airline claim without a service fee against AirAdvisor management with a success fee. Consider both time and the net amount after all charges.
A claim depends on evidence. Keep the ticket or booking confirmation, boarding pass, airline messages, airport-board photos, baggage irregularity report and receipts for necessary expenses.
The service may suit a passenger who does not want to manage correspondence and possible proceedings. For a straightforward acknowledged claim, first compare direct filing against the intermediary fee.
Offers at a glance
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Frequently asked questions
What does the free AirAdvisor check mean?
It is a preliminary calculation from the supplied data, not a confirmed airline obligation to pay. Before assigning a case, verify route, cause, evidence, fees and possible net result.
Which documents does AirAdvisor need for a flight claim?
Usually the ticket or booking confirmation, signed authority, identity document for signature verification and disruption evidence. For expenses and baggage, add receipts, baggage report, correspondence and photos.
Can AirAdvisor review a claim already rejected by the airline?
Yes. An earlier rejection does not by itself prevent review. Provide the full airline response and previous claim details; the service reassesses the merits and may decline a case that lacks sufficient grounds.
How is the AirAdvisor fee calculated?
It depends on claim type and enforcement stage. Select the correct category on the pricing page, include any minimum fee, possible litigation rate, currency and bank costs, then calculate the net payout.
What if the airline contacts me directly after an AirAdvisor filing?
Do not ignore the message or accept an offer automatically. Forward it to the existing case to avoid inconsistent responses, duplicate settlement or waiver of part of the claim.
Do I pay AirAdvisor if nothing is recovered?
Under the no-win-no-fee model there is no upfront or success fee when recovery fails. Still review current terms, possible costs of sending originals and consequences of your payout instructions before signing.
