- Check the promotions section on the official store website.
- Confirm eligible products, minimum spend and region before paying.
- Verify the final basket price before placing the order.
OZON Travel
OZON Travel helps travellers search for flights, train tickets, hotels, apartments, and tours.
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Step by step
How to use an offer
A concise sequence from choosing an offer to checking its conditions.
- 01
For a promo code, select 'Show code' and copy it; for a code-free deal, select 'Get discount'.
- 02
In OZON Travel, choose the required service and enter the destination or property, dates, and number of travellers or guests.
- 03
Compare the results and open the detailed rules.
- 04
Check baggage, connections and flight fare terms, or the included services, room type and free-cancellation deadline for accommodation.
- 05
On the final checkout screen, open the promo-code field, paste the code and apply it.
- 06
Before paying, confirm that the code was accepted and the final total actually changed.
Before and after checkout
Returns and cancellations
Flight exchanges and refunds depend on the fare and the carrier's decision. For accommodation, the free-cancellation deadline and any penalty are shown for the specific booking. Do not pay until these rules are clear: a promo code does not make a non-refundable rate refundable.
Important conditions
- An offer may be restricted by service, destination, minimum spend, customer type, or payment method.
- A discount is confirmed only when it appears in the final total before payment; following a link alone does not guarantee it.
- Check names, documents, dates, airports, baggage, and connections carefully. Correcting details after payment may require a fee or a new booking.
- For a hotel, verify the guests, room type, included services, check-in time, and cancellation rules. Some local taxes or extras may be payable separately.
Customer support
Official OZON Travel support is available around the clock. Have the order number, route or property, a description of the issue, and a screenshot of the final total without payment or passport details ready. The chatbot handles common questions and complex cases are passed to a specialist.
When this page is useful
- This makes the redemption method clear and avoids looking for a code at checkout when a deal is applied automatically.
- After following an offer, compare more than price. For a flight, check airports, connections, baggage, and exchange or refund rules; for accommodation, review the rate contents, check-in time, included services, and the exact free-cancellation deadline. The final price and rules are those shown by OZON Travel before payment.
This selection is most useful when you already know the approximate trip details and want to check the discount, minimum order value, and any new- or returning-customer restriction before booking. If the route, dates, or fare are not yet selected, find a suitable option in OZON Travel first and then match it against the offer terms.
Offers at a glance
Offers last changed: September 8, 2026
- 0
- Available now
- 0
- Promo codes
- 0
- Without a code
- 0
- In recent history
Frequently asked questions
How do I know that an OZON Travel promo code was applied?
Check the final total before payment after entering the code. If the price has not changed or a restriction message appears, the discount is not confirmed; recheck the service, minimum spend, and new- or returning-customer requirement.
Where does OZON Travel provide the ticket or voucher after payment?
After confirmation, the electronic flight ticket or accommodation voucher appears in the account and is sent to the email used for booking. If the document is missing, check the order status and contact support.
Can I change traveller details or OZON Travel booking parameters?
After payment, changes to flight passenger details are usually limited by the carrier's rules and may be available only for a fee. Changing accommodation dates, stay length, or room type may require cancellation and a new booking. Ask support before acting.
Can I refund a flight booked through OZON Travel?
It depends on the fare, the reason for the refund, and the airline's decision. Open the fare rules before payment and check the available actions in the order after booking. A promo code alone does not determine the refund amount or timing.
When can an OZON Travel hotel booking be cancelled for free?
Only when the selected rate allows free cancellation before its stated deadline. The property may charge a penalty after that time. Cancellation is complete when the order receives the relevant status and a service notification is sent.
Where should I go if an OZON Travel order changes or a discount fails?
Use the official OZON Travel chat and provide the order number, trip details, and the step where the problem occurred. Do not post the promo code, passport details, or payment information in public comments.
