- Check the promotions section on the official store website.
- Confirm eligible products, minimum spend and region before paying.
- Verify the final basket price before placing the order.
Zupper
Zupper is a Brazilian online travel agency for searching and booking flights, accommodation and combined packages. It handles the order between the traveller and the airline or property, while status and vouchers are available in Meus Pedidos.
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Step by step
How to use an offer
A concise sequence from choosing an offer to checking its conditions.
- 01
Choose a flight, accommodation or package in Zupper and enter itinerary, dates and traveller party.
- 02
Compare results by airports, connections, baggage, room type and complete cost.
- 03
Open the selected option and read its change, cancellation and included-service rules.
- 04
Enter traveller names and document details without abbreviations or reordered parts.
- 05
Review contacts, final total and available payment methods on the last screen.
- 06
Submit the order and wait for a successfully issued or confirmed booking status.
- 07
Retain the voucher and locator, then use Meus Pedidos for status or support.
Before and after checkout
Delivery and fulfilment
After issuance, the ticket or voucher is available by email and in Meus Pedidos. Before travel, verify names, itinerary, dates, property and locator. Use the airline channel for check-in and prepare the passenger document; a voucher is not a boarding pass.
Returns and cancellations
For a flight change or cancellation, open a request for the booking and ask for the calculation before confirming a decision. Available options, deductions and fare difference are set by the fare and airline, while the new price can change until reissue.
An accommodation change or cancellation depends on the selected rate policy, availability and possible additional cost. A request is not complete until email confirmation. A non-refundable rate, missed cutoff or no-show may prevent a refund.
Payment options
Available payment methods depend on the product, supplier, amount and checkout context. Use only the options on the final screen, verify the complete total and follow the selected method's instructions. Order status and Zupper emails show whether processing has completed.
Important conditions
A submitted order may still be processing payment or data checks. Do not treat a charge alone as trip confirmation: wait for issued or confirmed status, open the voucher and verify the itinerary. While an order remains pending, a replacement purchase can create two commitments.
Enter each passenger name from the document that will be used for travel. A typo correction is reviewed separately and depends on the carrier; it is not a passenger replacement. If an error occurs, promptly use the official request route and do not independently alter other segments.
A flight and accommodation are fulfilled by different suppliers. Cancelling or changing one component does not automatically change the other, even when selected for one trip. Request and confirm each action separately.
Customer support
For support, prepare the order number or locator, purchase email, traveller name, itinerary and one precise request. Check Meus Pedidos first, then update the existing support case instead of opening duplicates. Do not send payment credentials or a complete identity document in a public message.
When this page is useful
For a flight, compare airports, connections, baggage, cabin, change eligibility and the total with services. For accommodation, check room type and occupancy, meals, local charges, check-in time and cancellation rule. A package is useful only when both components work independently.
A shared storefront does not make fares uniform. Change, cancellation, credit, refund, baggage and special-request eligibility depends on the selected airline, fare, hotel and availability. Retain the displayed terms with the order confirmation.
Zupper suits a shopper booking through its Brazilian storefront who is prepared to review the selected airline or hotel's rules. For a complex itinerary, non-refundable rate, special assistance or critical connection, look beyond the first price and verify every segment and service before payment.
Offers at a glance
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- Available now
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- Promo codes
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- Without a code
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- In recent history
Frequently asked questions
What should be done while a Zupper order remains pending?
Open Meus Pedidos and review the status details, then check all email folders for Zupper messages. Do not treat a charge alone as confirmation or buy a replacement until the first order's issuance is clear.
Can a flight booked through Zupper be changed?
Only when the fare and airline permit it. Open a request with the locator, desired itinerary and suitable new flight. Before agreeing, review deductions, fare difference and the total after reissue.
Is a Zupper hotel cancelled together with the flight?
No. The flight and accommodation are separate products from different suppliers. Submit a separate hotel request, check its rate rule and wait for cancellation confirmation by email; action on the flight does not replace this process.
How is a passenger-name error corrected with Zupper?
Promptly submit the official correction request with the booking, passenger and spelling shown on the document. The carrier assesses eligibility; replacing the traveller is not the same as correcting a typo.
